The Starbucks Ways of Being

For its employees, Starbucks defines its core "ways of being" as:

1. Be welcoming
   
2. Be genuine
   
3. Be knowledgeable
   
4. Be considerate
   
5. Be involved
   

Hmm, looks to me like something that every service company should be adopting. Including IT service companies. Especially IT service companies.

PS : You now know what is that is missing at our banks.